Returns
Effective Date: [30-09-2025]
At Qlickpedia.com, customer satisfaction is important to us. If you are not completely happy with your purchase, this Returns & Refunds Policy outlines your rights and options.
1. Returns Eligibility
You may request a return if:
-
The item is defective, damaged, or not as described.
-
The wrong item was received.
-
The item is unused, in its original packaging, and in the same condition you received it.
Non-returnable items include:
-
Gift cards and downloadable products.
-
Personal care items (for hygiene reasons).
-
Clearance or final sale products.
2. Return Period
-
You must request a return within [3 days] of receiving your order (choose based on what you want to offer).
-
Requests made after this period may not be accepted.
3. Return Process
-
Contact us at [contact@qlickpedia.com] with your order number, details, and photos of the item (if defective/damaged).
-
Our support team will review your request and provide return instructions.
-
Items must be shipped back to the return address provided. Customers are responsible for return shipping costs unless the item is defective or incorrect.
4. Refunds
-
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
-
If approved, your refund will be processed to your original payment method within [5–10 business days].
-
Shipping costs are non-refundable (unless the return is due to our error).
5. Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need an exchange for the same product, contact us at [contact@qlickpedia.com].
6. Order Cancellations
-
Orders may be cancelled within 24 hours of purchase, provided they have not yet been processed or shipped.
-
Once shipped, the order can no longer be cancelled, but you may request a return after delivery.
7. Contact Us
If you have any questions about our Returns & Refunds Policy, please contact us:
Qlickpedia.com
Email: [contact@qlickpedia.com]